New
20 July 2026

Custom tracking: ship with any carrier

Record shipments for carriers we don't integrate with, and still give customers proper tracking.

Custom tracking: ship with any carrier

Custom tracking: ship with any carrier

Not every parcel goes through an integrated courier. Now you can record shipments for carriers we don't integrate with, and your customers still get a proper tracking experience.

Pick from a carrier directory

Choose a known carrier and enter the tracking number you were given. We handle the rest.

Or enter your own

If your carrier isn't listed, type its name and — optionally — its tracking page address.

Smart tracking links

Where we know the carrier's tracking link format, the number becomes a direct link to that exact parcel. Where the carrier only has a general tracking page, we give you the link plus a one-click copy of the number to paste in. Where there's no online tracking at all, we simply show the number rather than pretending there's somewhere to click.

Clearly labelled

Manually tracked shipments are marked as such throughout, so you always know at a glance which parcels are booked with a connected courier and which were entered by hand.

Packing slips and labels still work

Manual shipments get the same documents as booked ones.

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