Cookie Policy

Last updated: 12 July 2026

Welcome to Eaglecart.

This Cookie Policy explains how Eaglecart uses cookies and similar technologies when you access or use our websites, applications, software and related services (together, the "Services").

It should be read together with the Eaglecart Privacy Policy and the Eaglecart Terms of Service.


1. Introduction

Eaglecart uses cookies and similar technologies to operate the Services, keep accounts secure, remember your preferences, and understand how the platform is used.

This Cookie Policy explains what cookies are, the categories of cookies used on the platform, and the choices available to you.


2. What Are Cookies and Similar Technologies?

Cookies are small text files stored on your device when you visit a website or use an online service. They allow a website to recognise your device, keep you signed in, remember your settings and support security.

Similar technologies work in comparable ways and are covered by this Policy, including:

  • Pixels and tags
  • Local storage and session storage
  • Software development kits used in mobile applications

In this Policy, "cookies" means cookies and these similar technologies together.


3. Session and Persistent Cookies

Session cookies

Session cookies exist only while you are using the Services. They are deleted automatically when you close your browser. They are typically used to keep you signed in and to maintain your activity within a single visit.

Persistent cookies

Persistent cookies remain on your device after you close your browser, until they expire or you delete them. They are typically used to remember settings such as your language or region so that you do not have to select them again.


4. First-Party and Third-Party Cookies

First-party cookies are set by Eaglecart and are used to operate and secure the Services.

Third-party cookies are set by another provider whose service is used as part of the platform, for example an infrastructure, payment or analytics provider. Where a third-party cookie is set, that provider's own privacy and cookie policies apply to it, and Eaglecart does not control how it is used.


5. Categories of Cookies

Essential cookies

Necessary for the Services to work. They cannot be switched off. They support:

  • User authentication and login sessions
  • Shopping cart functionality
  • Checkout processes
  • Core platform functions

Security cookies

Used to protect accounts and the platform. They support:

  • Detecting and preventing unauthorised access
  • Protecting against fraudulent or abusive activity
  • Maintaining the integrity of an authenticated session
  • Protecting the platform against automated attacks

Functionality cookies

Used to remember your settings and preferences, such as:

  • Language preference
  • Region and currency settings
  • Dashboard and interface preferences

Performance and analytics cookies

Used to understand how the platform is used so that we can improve it, including:

  • Page and platform performance
  • Usage and navigation patterns
  • Error and failure reporting

Advertising and marketing cookies

Where cookies are used for advertising or marketing purposes, they will be identified in this Cookie Policy, and where applicable law requires your consent, we will request it before those cookies are set.


6. Cookies on Merchant Storefronts

Eaglecart is a platform. Merchants build and operate their own online stores on it.

Merchants may add their own cookies, tracking tools or third-party services to their storefronts, for example analytics, advertising or marketing tools that they choose to install.

Eaglecart is responsible only for the cookies it places as the platform provider. A merchant is responsible for disclosing, and obtaining any consent required for, any cookie or tracking technology that the merchant adds to its own storefront.

If you are shopping on a store built with Eaglecart, that store's own cookie and privacy notices apply to anything the merchant has added.


7. Third-Party Services

Eaglecart uses third-party providers to operate the Services, including infrastructure, payment, communication and analytics providers. Some of these may set cookies.

Cookies set by a third-party provider are governed by that provider's own privacy and cookie policies. Eaglecart does not control how third parties use their cookies.


8. Your Consent

Essential and security cookies are set because they are necessary for the Services to function and to remain secure. They cannot be disabled while you are using the Services.

For cookies that are not essential, where applicable law requires your consent, we will request it before those cookies are set on your device, and you may decline.

You may also control and delete cookies at any time through your browser settings, as described below.

Withdrawing consent will not affect the lawfulness of any processing carried out before it was withdrawn.


9. Browser Controls

Independently of any choice you make with us, most browsers allow you to:

  • View the cookies stored on your device
  • Delete some or all cookies
  • Block cookies from being set
  • Block third-party cookies only
  • Be notified before a cookie is set

These options are usually found in your browser's privacy or security settings. The exact steps differ between browsers and between devices.

Deleting cookies through your browser will also delete any preferences saved in them.


10. Impact of Disabling Cookies

Cookies are not optional extras for a platform like Eaglecart. Disabling them affects how the Services work.

If you block or delete cookies, the following may stop working correctly:

  • Signing in and staying signed in
  • Shopping cart and checkout
  • Saved preferences such as language and region
  • Security protections that depend on recognising your session
  • Platform performance and stability

Essential and security cookies cannot be disabled while continuing to use the Services.


11. Changes to Cookie Technologies

The cookies and similar technologies used by the platform change over time as features are added, removed or replaced, and as our providers update their own systems.

We maintain this Cookie Policy and update it as the technologies we use change, rather than publishing a list that would quickly become inaccurate.

If we introduce a new category of cookie that requires your consent, we will request that consent before setting it.


12. Related Policies

This Cookie Policy forms part of, and should be read together with:

  • The Eaglecart Privacy Policy — how we collect, use, share and retain personal information
  • The Eaglecart Terms of Service — the terms governing your use of the Services

13. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements or business operations.

Updated versions will be published on our website and may be communicated by email or dashboard notification.

Continued use of the Services after updates become effective constitutes acceptance of the revised Cookie Policy.


14. Contact Information

For questions about this Cookie Policy, cookies or our privacy practices, contact:

Eaglecart FZC
Sharjah Research, Technology and Innovation Park (SRTIP)
Sharjah, United Arab Emirates

Website: eaglecart.com
Email: [email protected]