New Important
04 August 2026

Bulk customer import

Bring your customer list across from anywhere — with addresses, tags, notes and marketing preferences.

Bulk customer import

Upload and map

Drop in a CSV. We read your column headers and match them to the right fields automatically, including the wording other platforms use, so an exported list arrives mostly mapped already. A preview shows your first customer exactly as they'll be created.

One row, one customer

Nothing to group and nothing to repeat — name, contact details, address and tags all sit on the same line.

Email, mobile, or both

Either is enough. Both is better — each one is a way for that customer to sign in. Mobile numbers need their country code, written +971501234567 or 00971501234567.

Addresses included

A delivery address on the same row becomes their default. Countries and states are matched by name or ISO code, so AE, ARE, United Arab Emirates and Dubai all work. ISO codes are the preferred way for this, for 100% accuracy.

Nothing duplicated

A customer already in your list is skipped rather than added twice, and nothing you've already edited is overwritten. Re-uploading the same file by mistake costs nothing.

Tags created as you go

Matched to what you already have, or created if new. Everyone joins your store's default group — move them afterwards if you like.

Consent is never assumed

Email, SMS and notification consent are all off unless your file says otherwise. Only mark someone as subscribed if they actually agreed.

Runs in the background

Close the tab, carry on working. Progress shows on your customer list, and an email arrives when it's done.

Getting started

Download the sample CSV, or open the built-in guide from the import window.

Recent updates

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